Responsible Gaming at 775pub

Deposit limits are available in your account settings under the Responsible Gaming section. You can choose a daily, weekly, or monthly limit in PHP. Once set, the limit takes effect immediately for reductions — meaning if you lower your limit, it applies right away. Increases to a deposit limit go through a cooling-off period before they take effect, which is intentional. If you cannot find the setting, contact support at [email protected] and the team will assist you.

You can choose the duration of your self-exclusion — from a few days up to a longer period depending on what you need. During self-exclusion, your account is locked from deposits and gameplay. Requests to end a self-exclusion before the period is up are subject to a mandatory cool-down before reinstatement is considered. This is by design — the purpose of self-exclusion is to give you a genuine break, not just a temporary pause that can be cancelled impulsively. For serious long-term exclusion requests, contact support at [email protected] directly.

If you are concerned about a family member's use of the 775pub platform, you can contact us at [email protected] to flag your concern. We will handle the matter with appropriate care and confidentiality. If a minor is involved, please indicate this clearly in your message as age verification and account suspension will be treated as a priority. We take all safeguarding concerns seriously. Separately, if you are the account holder and want to prevent access from shared devices, changing your password and ensuring your OTP goes to a device only you control are the most direct steps.

If you self-exclude, your account balance remains intact and will be available when your exclusion period ends and your account is reinstated — subject to any verification checks at that time. If you permanently close your account, any legitimate real-money balance will be returned to your registered payment method (GCash, Maya, or Philippine bank account) after KYC verification is confirmed. The process is handled by the support team and is not automatic, so email [email protected] to begin a closure request and the team will guide you through the steps.

Yes. A deposit limit only restricts how much you can add to your account — it does not prevent you from playing with funds already in your balance, logging in, or accessing any platform feature. The limit is a financial control, not a platform lockout. You can continue to enjoy casino games, live casino, and sports betting on 775pub using your existing balance. When your balance runs out and you have reached your deposit limit for the period, you simply wait for the limit to reset at the next daily, weekly, or monthly cycle.

Yes. Your 775pub account includes an activity and transaction history section that logs all deposits, withdrawals, bets placed, and session activity. Reviewing this honestly is one of the most useful self-assessment tools available. If you want a summary that goes back further than what is shown in the standard account view, or if you want a full export for your own records, contact support at [email protected] with the request. Having a clear picture of your actual activity — rather than estimating it — is often a revealing and useful first step.